1. Information We Collect

हम आपके द्वारा सीधे प्रदान की गई जानकारी एकत्र करते हैं, जैसे जब आप खाता बनाते हैं, हमारे न्यूज़लेटर की सदस्यता लेते हैं, या संपर्क के लिए हमसे संपर्क करते हैं।

We collect information you provide directly to us, such as when you create an account, subscribe to our newsletter, or contact us for support.

• व्यक्तिगत जानकारी: नाम, ईमेल पता, और कोई अन्य जानकारी जो आप प्रदान करना चुनते हैं।
• Personal Information: Name, email address, and any other information you choose to provide.
• उपयोग डेटा: हमारी वेबसाइट का उपयोग कैसे करते हैं, इस बारे में जानकारी, जिसमें देखी गई पेज और समय शामिल है।
• Usage Data: Information about how you use our website, including pages visited and time spent.
• सामग्री संबंधित जानकारी: आपके द्वारा बनाई या साझा की गई कहानियां, कविताएं, या अन्य रचनात्मक सामग्री।
• Content Information: Stories, poems, or other creative content you create or share on our platform.
• डिवाइस जानकारी: IP पता, ब्राउज़र प्रकार, ऑपरेटिंग सिस्टम, और डिवाइस पहचानकर्ता।
• Device Information: IP address, browser type, operating system, and device identifiers.

2. How We Use Your Information

हम एकत्रित जानकारी का उपयोग निम्नलिखित उद्देश्यों के लिए करते हैं:

We use the information we collect to:

• हमारी सेवाएं प्रदान करना, बनाए रखना और सुधारना
• Provide, maintain, and improve our services
• लेन-देन को प्रोसेस करना और संबंधित जानकारी भेजना
• Process transactions and send related information
• तकनीकी नोटिस, अपडेट और सपोर्ट संदेश भेजना
• Send you technical notices, updates, and support messages
• आपके कमेंट, प्रश्नों और अनुरोधों का जवाब देना
• Respond to your comments, questions, and requests
• भोजपुरी साहित्य, लेखन टिप्स और प्रमोशन के बारे में आपसे कम्युनिकेट करना
• Communicate with you about Bhojpuri literature, writing tips, and promotions
• हमारे प्लेटफॉर्म पर सामग्री को मॉडरेट और सुरक्षित रखना
• Moderate and keep content safe on our platform

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.

We may share your information in the following circumstances:

• With service providers who assist us in operating our website
• To comply with legal obligations
• To protect our rights and prevent fraud
• In connection with a business transfer

4. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Opt out of marketing communications
• Data portability

7. Third-Party Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Data Erasure & Indian DPDP Act 2023 Compliance

🇮🇳 DPDP Act 2023 Compliance Notice

In full compliance with the Digital Personal Data Protection (DPDP) Act 2023, users have the absolute right to request erasure of their personal data. We will process all data erasure requests within 30 days of receipt.

To request data erasure, contact:

📧 Email: info@bitmenders.in
Subject: "DPDP Act 2023 - Data Erasure Request"
Include: Your full name, email, and account details

Note: Upon erasure request, we will delete all personal data within 30 calendar days. This includes your account, posts, comments, and associated metadata.

11. Contact Us

If you have any questions about this privacy policy, please contact us at:

Email: info@bitmenders.in
Address: BitMenders Hub, Privacy Team